FAQ

Frequently Asked Questions

Is your store active and accepting orders?

Yes! Mood Check is open and accepting orders anytime.

Who is running this store?

Mood Check is an independent apparel brand. We handle all orders personally and are committed to delivering quality products.

How long does shipping take?

Orders are typically processed within 2–5 business days. Shipping times vary by location but generally take 5–10 business days.

What sizes do you offer?

Sizes vary by product — check the product page for available options.

Are there any deals or discounts?

We run promotions from time to time! Follow us on Instagram @moodcheckapparel or check back regularly to stay updated.

Can I cancel or change my order?

Contact us as soon as possible via chat or our Contact page and we'll do our best to help before the order ships.

How can I contact you?

You can reach us via our Contact page or the chat widget on our store. We respond within 24–48 hours.

What is your return policy?

We want you to love your order. If there's an issue with your item, please contact us and we'll make it right.